Privacy statement American Appliances BV

American Appliances BV processes personal data of its customers, potential customers and other contacts. We do this in order to be able to execute a possible agreement. In this privacy statement we explain why and in what way we process your personal data.

We do not employ a Data Protection Officer, but we are happy to answer any questions you may have about our privacy policy at info@am-ap.eu

Which personal data does American Appliances BV process?

Below you will find an overview of the personal data that we may process, depending on the products or services that you purchase or use:

• First and last name
• Address
• City
• Telephone number
• Email address
• Company name
• Company address details
• Location details
• Contact history

Other personal data that you actively provide, for example by registering on our website, in correspondence and by phone

• Legal obligations

A small part of our processing is required by law. This mainly concerns personal data that is necessary to meet our tax obligations.

• Newsletters and mailings

We occasionally send newsletters and/or mailings. Sometimes these are personalized based on certain actions that you have taken or products and/or services that you purchase from us. You always have the option to adjust your preferences for receiving newsletters and mailings.

Automated decision-making

American Appliances BV does not make decisions based on automated processing (algorithms) that could have adverse consequences for you.

Rights of data subjects

Under the GDPR, everyone has a number of rights. We do our utmost to comply with these. Do you have any tips or comments? Please let us know! To exercise your rights, you can contact us via info@am-ap.eu

• Information and access: you can of course view which personal data we process about you. We would also like to tell you more about how and why we process this data.
• Rectification: do you think we have incorrect data about you? Please let us know and we will adjust it.
• Forgetting: you can delete the personal data we have about you. It is possible that we still need to process that data for other purposes (administration or deduplication, for example).
• Restriction:If you think that we are processing your personal data unlawfully or incorrectly, you can also have that processing restricted.
• Objection (opposition):You can file an objection to the processing of your personal data. Is it for marketing purposes? Then we will end that processing as soon as possible.
• Portability:This is a new right under the GDPR to transfer your personal data. If you wish to make use of this, please contact us.

You can also:

• Withdraw consent:for example, for receiving e-mails. If you wish to withdraw consent for another processing, you can contact us. This can be done via info@am-ap.eu
• File a complaint to the Dutch Data Protection Authority (AP): Do you think that we are not acting in accordance with privacy legislation? Then of course we would like to hear from you. You can also file a complaint about this with the AP after 25 May 2018.

How long do we store your personal data?

Personal data may not be stored for longer than necessary. The storage period depends on the purpose for which we received or collected the data and on any legal obligations to store data.

If you have requested a quote from us but you have not become a customer of ours, we will delete your data no later than two years after our last contact. Also if we have received a quote from you, but we have not become a customer of yours, your personal data will be deleted no later than two years after our last contact. If you have become a customer of ours or we have become a customer of yours, we will store your personal data for a period of seven years after the end of the financial year in which the agreement with you has been fully executed. The period of seven years corresponds to the period within which we are obliged to store our administration for the Tax Authorities. After this period, we will store your personal data for a period of seven years after the end of the financial year in which the agreement with you has been fully executed.delete personal data.

Basis of the processing

As explained above, we process some data to fulfil a legal obligation, some to fulfil an agreement and most to fulfil the legitimate interest of American Appliances BV: to fulfil our objective. If you would like to know more about the considerations we make with regard to the legitimate interest, please contact us.

Transfer to third parties

In connection with the execution of a possible agreement with you, it is possible that we must provide your personal data to parties who supply products and/or services to us or who carry out work on our behalf. Furthermore, we use external server space for the storage of (parts of) our sales and purchasing administration, of which your personal data form a part. For this reason, your personal data are provided to our server space provider.

How American Appliances BV secures

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the idea that your data is not properly secured or there are indications of misuse, please contact us via info@am-ap.eu

We have taken the following measures to protect your personal data:

• Servers and devices of our employees are equipped with up-to-date security software, such as a virus scanner and firewall.
• We only send your data via secure internet connections (SSL). You can see this in the address bar ‘https’ and the padlock.
• Access to personal data from mobile devices is restricted and actively monitored.

DKIM are internet standards that we use to prevent you from receiving emails in our name that contain viruses, are spam or are intended to obtain personal (login) data.